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Points of View

Why ‘Earned right’ is very different to ‘Entitlement’

Confidence is a prerequisite mindset for a successful management consultant and is an essential trait when meeting a CEO, senior stakeholder or potential client...

Points of View

Behavioural and Cognitive Professional Development Report 2016

Part 1: The state of behavioural and cognitive development in the professional services industry Introduction In 2015, hundreds of participants from some of the...

Points of View

Part 2: Behavioural and Cognitive Professional Development Report 2016

Key trends that will affect professional services in 2016 and implications for firms Part 1 of our Behavioural and Cognitive Professional Development Report 2016 presented...

Points of View

How organisations can overcome big data’s two biggest obstacles

Still haven’t found what you’re looking for? Most organisations across the world are acutely aware of the significant competitive advantage big data and advanced...

Points of View

Billable hours – why it’s time for firms to slaughter this sacred cow

Every organisation has sacred cows – policies, procedures, customs, traditions or even individuals that are untouchable and incontestable. Organisational sacred cows can be fine...

Points of View

Thinking different… Why discomfort and risk are the necessary costs of effective consulting

It is likely you will have seen or heard the ‘Think different’ advertising campaign run by Apple in the late 1990s. As a reminder,...

Points of View

Rethinking the parable of the old man, the hammer and the broken engine

Why this business parable is as relevant for consultants today as ever before You’ve probably heard the well-known business parable about a broken engine,...

Points of View

Secrets of Great Salespeople: 50 Ways to Sell Business-To-Business

We are delighted to announce that friend of Openside, Jeremy Raymond, has launched his new book: “Secrets of Great Salespeople: 50 Ways to Sell Business-To-Business.”...

Points of View

Biased views? Have you considered all the evidence?

What politicians and decision makers could learn from adopting the rigorous, objective enquiry and structured analytical thinking approach used in high-level consulting firms… “True ignorance...

Points of View

The great professional services differentiation paradox

How to stand out when logic suggests your firm should offer all things to all people whilst not appearing too specialist? The success of psychics, fortune-tellers,...

Points of View

Consulting Excellence: The Implications for Professional Development

Consulting Excellence is the ground-breaking new scheme for the UK’s leading management consulting firms. It is a hallmark of quality that enables clients to...

Points of View

10 unique dynamics of professional services firms that hinder change efforts

Most training is useless. Just ask David Maister. Despite best intentions, many people who attend programmes to learn new skills and discover fresh approaches...