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Points of View

Benchmark your business development process

You are a successful professional services organisation and have a proven track record. Why then, would you question your client management? Maybe your client...

Points of View

Why the best teams don’t need to cheat

Team Sky and their Captain, Chris Froome, are the hallmark of excellence. In this year’s Tour de France, they are miles ahead (literally!) of...

Points of View

Should you use Internal or External Consultants? What you need to consider

It’s time to get smart about when and how to use consultants… There are those in organisations who would happily say “Good riddance” to...

Points of View

The Consultant’s Achilles Heel: Saying “I understand” Too Quickly

When it comes to critical conversations, consultants have a huge weakness. They just cannot help themselves. They know they shouldn’t do it but the...

Points of View

Internal Consultants – Organisational Adrenaline or Decaffeinated Consultants?

Internal consultants can be like coffee for your organisation. At their best, internal consultants can provide your organisation with the ‘kick’ it really needs...

Points of View

Special Report: Millennials in Professional Services – face the challenges and embrace the opportunities

A series of ‘Points of View’ articles based on latest research, client interviews, surveys & academic papers on the role of Millennials in professional services....

Points of View

The Millennials’ Skills Gap – Why, so what and what to do about it?

No student or graduate has ever been fully prepared to enter the world of work. Recent studies of employers and Millennials find both groups...

Points of View

Defining a professional services career skill set for Millennials

Millennials may be entering the professional services workforce lacking critical career skills and competencies, as suggested by employers in recent studies and also by...

Points of View

Developing ‘Human Skills’ among the Millennial professional services workforce

Millennials are different. They have their own unique attitudes and values sets as result of the socio-economic and technological environment within which they have...

Points of View

Who are Millennials and why should professional services firms care?

‘Millennials’ – also known as Generation Y – are individuals who were born in the early 1980s to late 1990s and will come of...

Points of View

Can a ‘traditional’ professional services firm’s culture be compatible with the attitudes of Millennials?

Professional services firms should be under no illusion – the Millennials are coming. In the next few years, Millennials will make up the largest...

Points of View

Why Practising and Failing is Better than Failing in Practice

What professional services firms can learn from astronauts about turning down the foghorn in their minds… Space exploration is amazing. Those who undertake the...