Points of View
Rethinking the ‘Client is King’ Mentality
A Call for Cultural Revolution in Professional Services Firms. In the fast-paced world of professional services, the age-old adage “the client is king” has...Read more about Rethinking the ‘Client is King’ Mentality
The dominance of older songs in the Christmas number one spot, driven by factors like nostalgia, can offer valuable insights for businesses and their...Read more about How can Christmas number ones offer insights for businesses and their strategies?
Points of View
“A Consulting Carol”
Once upon a time, in the bustling city of Businessburg, there lived a seasoned consultant named Ebenezer Numberscrunch. Ebenezer was known far and wide...Read more about “A Consulting Carol”
Points of View
Would you buy from you?
In the realm of traditional sales methodologies, the key tenets include pinpointing your target customer’s needs, evaluating your capacity to meet those needs, and...Read more about Would you buy from you?
Points of View
Professional Services Awards: The Winners’ Formula
It’s awards season throughout the professional services spectrum, and with clients across every sector we thought we would look at all the Professional Service...Read more about Professional Services Awards: The Winners’ Formula
Points of View
Four questions to ask training providers
Asking these four questions will assist you make an informed decision when choosing a training provider. They enable you to ensure that the provider...Read more about Four questions to ask training providers
Points of View
To Develop Leaders, Start with Culture and Values
Effective leadership is highly context-dependent. Leadership never exists in a vacuum and people behave based on an idea of what is ‘normal’, expected and...Read more about To Develop Leaders, Start with Culture and Values
Points of View
Women in law and presenting a case
Openside in conversation with.. Harriet Johnson, Barrister and Openside programme leader joins us to discuss current topics. In this podcast, Harriet Johnson explores presentation...Read more about Women in law and presenting a case
Points of View
The Pelorus – July 2023
Welcome to a special edition of The Pelorus, focusing on Artificial Intelligence (AI) in learning and development and leadership development. AI predictions from Ian...Read more about The Pelorus – July 2023
Points of View
Top 10 learning metrics, what’s changed?
In 2008 eZine wrote an article for training managers and/or company stakeholders who were looking for ways to measure the effectiveness of their programmes,...Read more about Top 10 learning metrics, what’s changed?
Points of View
The ‘Enquiry Strategy Remote Control’ for Consultants
Effective questioning and active listening go beyond mere empathy or being agreeable, although empathy is vital in all client conversations. The aim is to...Read more about The ‘Enquiry Strategy Remote Control’ for Consultants
By making a proposal unique – not just recycled – you uphold and strengthen your reputation with the client and what’s more, you prove...Read more about Proposals: How to make them a point of difference, not a point of reference 2023
